Terms of Service

By accessing or using AwardPro you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the platform. These terms apply to all users including organisation administrators, judges, applicants, and members.

To use AwardPro you must create an account with accurate, current information. You are responsible for maintaining the security of your account and all activity under it. You must notify us immediately of any unauthorised access. AwardPro is not liable for losses resulting from your failure to secure your account credentials.

You agree not to: • Upload content that is unlawful, defamatory, harassing, or infringes third-party rights • Attempt to circumvent the platform's security, access controls, or rate limits • Use automated tools to scrape, crawl, or extract data without written permission • Impersonate any person or organisation • Submit fraudulent nominations, votes, or scoring data • Resell or sublicense access to AwardPro without written consent Violation of these rules may result in immediate account suspension.

Your first award is free and includes one category. Additional awards, and additional categories within an award, are unlocked by purchasing a one-time package for that specific award. Packages are not subscriptions and do not renew. All package fees are charged once at checkout and are non-refundable except as required by applicable law or as stated in our refund policy. We reserve the right to change package pricing with 30 days' notice. Pricing changes do not affect packages you have already purchased. Each award's category limit is set by the package purchased for it and is enforced by the platform.

You retain all rights to the content, nominations, and data you upload to AwardPro. By uploading content you grant AwardPro a limited license to store, process, and display that content to provide the service. We will not use your organisation's data to train AI models or share it with third parties except as described in our Privacy Policy.

AwardPro, its logos, platform software, and design are the exclusive property of AwardPro and its licensors. Nothing in these terms grants you any right to use our trademarks or intellectual property outside the normal use of the platform.

We target 99.9% monthly uptime and will notify you of planned maintenance in advance. We are not liable for downtime caused by third-party services, natural disasters, or events beyond our reasonable control. We may modify or discontinue features with reasonable notice.

To the maximum extent permitted by law, AwardPro shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data. Our total liability to you for any claim arising from these terms or your use of the platform shall not exceed the fees you paid to us in the 12 months preceding the claim.

Either party may terminate this agreement at any time. On termination you lose access to the platform and your data is retained for 30 days for export before permanent deletion. We may suspend or terminate accounts immediately for violations of these terms, non-payment, or legal requirements.

These terms are governed by the laws of Bangladesh. Disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

We may update these terms at any time. Material changes will be notified via email or in-platform notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.